5 Ways Technology Meets the Challenges of Complaint Handling Technology can play an important role in addressing the challenges of complaint handling in regulated industries, such as...
Reflecting on World Quality Week The theme of this year’s World Quality celebration is Quality Conscience: Doing the Right Thing. In today's newsletter, Sparta reflects on World Quality Week with valuable resources and key insights on quality from customers. We also want to know—what does quality conscience mean to you?
An Overview of AI in Key Quality Management Processes AI-enabled quality management systems can help organizations transform their quality culture and improve digital quality.