Customer Success

End-users no longer dread the QMS. IT help requests are minimal and periodic training—as well as best practices info from Sparta Systems—has eased the transition for the Arbor team. Here’s why Arbor chose TrackWise Digital: 

• Use of the extensive and reliable Salesforce platform
• Streamlined document management workflows
• Robust search capability 
• Faster approval times 

SGS implemented TrackWise Digital to digitize and eliminate over 25,000 items, moving from a heavily paper-based and document-centric environment to connect over 17 sites and hundreds of partners on a state-of-the-art digital platform. Here’s why SGS chose TrackWise Digital. 

• Intuitive user interface and easy-to-navigate dashboards
• Sparta’s outstanding reputation and high use in the Life Science industry
• Comprehensive module with quality, complaints, documents, training, supplier quality and CAPA
• Robust audit management features that enable direct submission of audit replies, making it easier to conduct over 400 audits per year