Prerequisites: TrackWise Digital Platform Management Administration

Audience: System administrators or those responsible for configuring, managing and maintaining the TrackWise Digital Complaints Management application

Duration: 1 Day


TrackWise Digital Complaints Management Administration

This hands-on course is a must for those new to the TrackWise Digital Complaint Management application. This Instructor-led eLearning course is an end-to-end exercise in configuring, managing, and maintaining the TrackWise Digital Complaint Management application. Participants will be introduced to the capabilities of TrackWise Digital Complaints, covering configuration, process walkthrough and supported Safety and Regulatory Reporting. 

TrackWise Digital Complaints Management Administration Topics

  • Complaints Management Overview and Configuration
    Configure Assessment Admin
    Process review and end to end walkthrough: Create, Edit, Related Records and Workflow
    Additional App Configuration
    Regulatory and Safety Overview and Configuration
    Regulatory and Safety Process Overview