New AI modules assist human decision making and support a path to predictive quality
HAMILTON, N.J., May 21, 2019 – Sparta Systems, the leading provider of quality management solutions for life sciences, today announced the launch of the industry’s first AI-augmented decision making capabilities to enable a shift from reactive to proactive quality management.
The company is applying machine learning and natural language processing in TrackWise Digital to auto-categorize intake of complaints and quality events, driving improved productivity and intelligent decision making across the organization.
“Sparta Systems is the first EQMS vendor to respond to Quality 4.0 by embedding artificial intelligence (AI) into core quality management workflows. AI predicts the risk and makes recommendations, but subject matter experts make the ultimate decision. The value of this approach is in streamlining workflows and routing, allowing quality experts to prioritize high-risk areas,” says Matthew Littlefield, President and Principal Analyst, LNS Research. “We applaud Sparta Systems’ approach. Their aggressive move toward AI and Quality 4.0 capabilities position the company to succeed and potentially outpace the market in the foreseeable future.”
The new AI capabilities enable organizations to improve users’ productivity by leveraging historical quality data from TrackWise and TrackWise Digital to determine the optimal response for a new complaint or quality event.
“AI software is spurring positive disruption and innovation in quality management systems (QMS). AI can detect and address quality problems well in advance of what we can do today,” said Daniel R. Matlis, President of Axendia, Inc. “The AI capabilities Sparta is launching support a shift from reacting to quality events to a proactive and predictive approach to quality management.”
“Sparta is committed to partnering with our customers on their digital transformation,” said Dana Jones, CEO of Sparta Systems. “We’re excited to bring this innovation to the marketplace to help our customers accelerate time to market and lower total cost of quality.”