Commitment to Compliance

Sparta is committed to protecting customer data

Certifications, Standards and Regulations

Sparta is committed to safeguarding your cloud data with rock solid internal security controls. We validate the effectiveness of our controls by maintaining multiple certifications.

ISO

Sparta is ISO 9001:2015 certified.

SOC

Sparta has Achieved SOC 2 Type II Certification

21 CFR Part 11 / EU Annex 11

Learn how Sparta’s solutions can help support customers with their compliance of 21 CFR Part 11 and EU Annex 11.

GDPR

Sparta support for GDPR compliance, the legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

HIPAA

Sparta complies with HIPAA to ensure privacy of patient data. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge.

Disaster Recovery and BCP

The Business Continuity Plan (BCP) is to prepare Sparta Systems to continue its operations in the event of extended service outages caused by factors beyond Sparta’s control (e.g., natural disasters, man-made events), and to ensure Sparta can restore defined services in a defined time frame.

DPA

A data processing agreement (DPA) is a legal document signed by the controller and the processor either in written or in electronic form, the purpose of which is to regulate the terms and conditions of EU citizens’ personal data processing.

TrackWise Digital® Data Protection Addendum

TrackWise® Support and Consulting Services DPA

BAA

The HIPAA Privacy Rule requires all Covered Entities to have a signed Business Associate Agreement (BAA).

Business Associate Agreement – for customers who are Covered Entities
Business Associate Subcontractor Agreement – for customers who are Business Associates to a Covered Entity

Quality Agreements

Manage the expectations of the two parties involved from the perspective of the quality of the work and the compliance with applicable regulations.

TrackWise Digital® Quality Agreement

TrackWise® Quality Agreement

Compliance Support

Sparta’s compliance department has five areas of responsibility—identification, prevention, monitoring and detection, resolution, and advisory. Our compliance department identifies risks that an organization faces and advises on how to avoid or address them.

Customer Audit and Questionnaire Requests

An existing customer may request an audit or questionnaire to be completed of Sparta Systems QMS as it relates to the Sparta products used by the customer under its license agreement. Access the form in the Community Portal.