COMMITMENT TO COMPLIANCE

We are committed to protecting customer data

Certifications, Standards and Regulations

We are committed to safeguarding your cloud data with rock solid internal security controls. We validate the effectiveness of our controls by maintaining multiple certifications. ​

ISO

Sparta Systems Inc. is ISO 9001:2015 certified.

SOC

Sparta Systems has Achieved SOC 2 Type II Certification

21 CFR Part 11 / EU Annex 11

Our solutions can help support customers with their compliance of 21 CFR Part 11 and EU Annex 11. Reach out to your Customer Success Manager or Support Representative for the related product documentation for:

  • TrackWise®
  • TrackWise Digital®
GDPR

We support for GDPR compliance, the legal framework that sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU). 

HIPAA

We comply with HIPAA to ensure privacy of patient data. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. ​

Disaster Recovery and BCP

The Business Continuity Plan (BCP) is to prepare to continue its operations in the event of extended service outages caused by factors beyond our control (e.g., natural disasters, man-made events), and to ensure we can restore defined services in a defined time frame.

DPA

A data protection addendum (DPA) is a legal document signed by the controller and the processor either in written or in electronic form, the purpose of which is to regulate the terms and conditions of personal data processing. Our DPAs are tailored to our solutions. If you would like to submit a request for a DPA, please contact us at dl-hcssspartaprivacy@honeywell.com.

 

BAA

The HIPAA Privacy Rule requires all Covered Entities to have a signed Business Associate Agreement (BAA). Please contact your Account Executive or Customer Success Manager for the relevant documentation.

  • Business Associate Agreement for customers who are Covered Entities
  • Business Associate Subcontractor Agreementfor customers who are Business Associates to a Covered Entity
Quality Agreements

Manage the expectations of the two parties involved from the perspective of the quality of the work and the compliance with applicable regulations.​ Please contact your Account Executive or Customer Success Manager for the relevant Quality Agreements.

TrackWise Digital® Quality Agreement

  • EU Based Customers
  • Non-EU Based Customers

TrackWise® Quality Agreement

  • EU Based Customers
  • Non-EU Based Customers

Compliance Support

 compliance department has five areas of responsibility—identification, prevention, monitoring and detection, resolution, and advisory. Our compliance department identifies risks that an organization faces and advises on how to avoid or address them.

 

Customer Audit and Questionnaire Requests

An existing customer may request an audit or questionnaire to be completed of Sparta Systems Inc. as it relates to the products used by the customer under its license agreement. Access the form in the Community Portal.

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