Lead SaaS Ops (Mumbai, IN)



Office Location:Mumbai, IN

Experience Level:8-10 years

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If you share a true passion for technology, enjoy working together in developing solutions, sharing ideas and exchanging knowledge, we want to talk to you. 

The APAC region, and India in particular, represents a major growth opportunity for Sparta due to the large concentration of life sciences companies in or near Mumbai.  Sparta Systems is the Leader in Enterprise Quality Management Solutions (EQMS), and we invite you to come grow with us!
As part of our DevOps team within Sparta, we operate with similar freedoms of a start-up, but with the support and security of a well-established, profitable, and market-leading organization. Learning, innovation, and improvement are constant functions within our team, and our degree of success is a direct reflection of the strength of our team.
Required Skills:
Working closely with our team of developers and QA analysts, you will understand and anticipate the infrastructure needs of our Agile SDLC development and QA processes. This is a hands-on highly technical role leading R&D projects and teams to the successful delivery of projects by planning, coordinating and leading activities.
  • Expertise in Cloud DevOps; 5+ years in Cloud DevOps and SaaS applications with overall 8+ years related experience
  • In-depth knowledge of AWS automation services – CloudFormation templates, Terraform
  • Experience building or understanding Infrastructure as Code
  • Experience with Amazon Web Services or equivalent.
  • Strong background in Linux, preferably with Red Hat / CentOS
  • Monitoring of cloud infrastructure components and services to ensure the availability of cloud services for the consumers is essential to this role
Preferred Skills:
and Responsibilities
  • B.S. Engineering or another related discipline, or equivalent appropriate work experience
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • Experience with automation and configuration management tools such as Puppet, Chef or equivalent
  • A solid understanding of an interpreted language such as Python, Perl, and/or Ruby
  • Experience with SQL and MySQL
  • Understanding of JVM
  • Developing and implementing measures to ensure high availability for related systems
  • Fully documenting and standardizing operational procedures with appropriate controls to ensure operational stability; and facilitate infrastructure activities in support of ongoing release and deployment projects
  • Exercises judgment in planning and organizing work; monitors performance and reports status. Prepares integration plans
  • Prepares activity and progress reports for server utilization
  • Overall experience in the range of 8+ years with at least 4 years of experience in a large-scale SaaS platform support, focused on Site Reliability / DevOps / Development or QA
  • Hands-on experience AWS, Kubernetes, Docker, Terraform, Python, ELK stack, Datadog
  • Expertise in workflow/pipeline automation leveraging Continuous Integration and Continuous Deployment (CI/CD) workflows
  • Multi-disciplined professional with a bachelor’s degree in Computer Science or related field
  • Proven experience in, and passion for, leading teams, mentoring staff, and driving organizational change
  • Proven record for problem resolution and successful completion of complex projects on time
  • Demonstrated professional writing/communication skills
  • Strong organization, interpersonal and management skills
  • Passionate about the digital landscape with a desire for continuous learning and development
  • Team player that can work with diverse groups across an organization
  • Extensive experience of Cloud administration is a must. Experience of working in a virtualized environment is a plus.
  • Experience working as part of a team to provide the optimal solution for both business needs and project standards
  • Flexible to work in shifts. Participation in an on-call rotation and operate effectively in a global 24x7 environment 
  • Must be able to work extended hours as needed including being available for off hours production support
Sparta Systems Offers:
  • Competitive salaries and benefits package
  • Employee engagement programs such as Sparta Gives Back, Wellness, Spirit Committee, etc.
  • An opportunity to work for the world's premier provider of cloud and on-premise quality management software
About the Company:

Sparta Systems is the leading provider of Enterprise Quality Management Software (EQMS) solutions that drive and enhance quality and compliance for leading pharmaceutical, medical device, CPG and other companies globally. With over $100M+ revenue, the company has a demonstrated track record of long and sustained growth.

Founded in 1994, Sparta has operated for over 20 years as the pioneer, innovator and thought leader within the EQMS space, with its flagship TrackWise and TrackWise Digital solutions serving as the clear industry “gold standard”. The company has global operations, serving a diverse and loyal customer base of over 400 companies across the pharma, medical device, consumer and manufacturing sectors in the US, Europe and Asia, including 44 of the top 50 pharmaceutical companies in the world and 13 of the top 15 global medical device companies. Sparta Systems offers its customers a complete solution for global quality management needs, including the onsite support required throughout the project lifecycle.

Sparta is currently partnered with New Mountain Capital (“NMC”), a leading growth-oriented investment firm. NMC is interested in continuing to drive the company’s existing organic and inorganic growth opportunities within both existing and adjacent markets. 

Life is short… Work somewhere outstanding… Sparta Systems!

Sparta Systems in an Equal Opportunity Employer with our Headquarters located in Hamilton, NJ, USA


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