Associate Solutions Engineer - Germany or UK

DETAILS

Country:Germany

Office Location:Remote

Experience Level:1-2 years

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If you share a true passion for technology, enjoy working together in developing solutions, share ideas, and exchange knowledge we want to talk to you. Sparta Systems is the Leader in Enterprise Quality Management Solutions (EQMS) and moving forward!

**APPLICATIONS CONSIDERED FROM RESIDENTS OF GERMANY AND THE UK ** NATIVE DEUTSCH (GERMAN) SPEAKING & ENGLISH LANGUAGE SKILLS ESSENTIAL** As an Associate Solutions Engineer you will work closely with our Solutions Engineers and Account Executives in preparing for customer engagements by leveraging our flagship TrackWise Digital platform which is on the Salesforce platform.

Required skills:

  • Working primarily for the DACH region, excellent written/verbal German is essential for this role.
  • Assist Solutions Engineers and Solutions Architects in information gathering, analysis of business/user/functional requirements, including business processes, standard operating procedures, workflows, and other documents, which would assist in best understanding of upcoming business opportunities.
  • Prepare high caliber configured demo databases with all requisite data for product demonstrations to key accounts.
  • Assist Solutions Engineers in responding to customer inquiries and requests for information (e.g., list of e-mailed questions, questions posed to sales representative at a meeting).
  • Assist in analyzing special requirements that may require development of new features, custom integration, or custom functionality.
  • Maintain and fulfill “continuous improvement” functions on standard sales demos. Keep these up to date and current with new features and acquired knowledge.
  • Provide technical support to Solutions Engineers with maintenance of demo databases, reports, services, etc., on the demo laptops. This includes developing and executing procedures for routine restores of demo databases, fixing problems, etc.

Preferred Skills:
  • 1-2 years’ experience Salesforce configuration / administration
  • Proficiency in understanding and analyzing business processes and user requirements; adept at technical writing and documentation
  • Experience with TrackWise and TrackWise Digital quality management solution (EQMS) is a plus 
  • Life Science industry experience a plus
  • Computer Science degree a plus

For 25 years, Sparta Systems has been the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

Sparta Systems Offers:
  • Competitive salaries and benefits package
  • An outstanding collaborative work environment in our state of the art facility
  • Employee engagement programs such as Sparta Gives Back, Wellness, Spirit Committee, etc.
  • An opportunity to work for the world's premier provider of cloud and on-premise quality management software

For 25 years, Sparta has been the trusted standard for companies in regulated industries. We are driven to help our clients – the world’s leading pharmaceutical, medical device, consumer products, and discreet manufacturing companies – deliver on their promise to their customers.  Our industry-leading solutions, TrackWise and TrackWise Digital, help streamline and automate quality and regulatory management processes to ensure product safety, quality, efficacy, compliance and supply chain continuity.  If you want to be part of a company that truly wants to help make a difference in the lives of people around the world, Sparta is the place for you. 

Life is short… Work somewhere outstanding… Sparta Systems!

Sparta Systems in an Equal Opportunity Employer with our Headquarters located in Hamilton, NJ

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