Systems, Inc. (“Sparta” or “Sparta Systems”) respects individual privacy. If
you have questions or concerns regarding this Policy, you should contact us by
disclosure of information that you may provide through the site www.spartasystems.com
this Site or submitting information to Sparta through this Site. By using the
Site you explicitly accept, without limitation or qualification, the terms of
In the course of
using our Site, Sparta tracks certain information about you. This information
includes what type of browser you are using, as well as the URL that you just
came from and the next URL you go to, regardless of whether these URLs are on
our Site or not. It also includes your IP address. Sparta Systems uses this
information to, among other things, identify broad demographic trends that may
be used to provide information tailored to your interests. We also monitor customer traffic patterns and
Site usage to help us refine and improve the design and layout of our Site and
the overall user experience.
Sparta only collects personally identifiable data such as your name, home
or business address, telephone number and/or email address when you voluntarily
submit it to Sparta. This information may be used by Sparta personnel as a
means to contact you to obtain more information, to improve this Site, or it
might be used to provide you with information that you have requested or
additional information which Sparta believes may be of interest to you. The
data will not be shared with third parties or transferred or used outside of
Sparta without your prior consent, but may be used within Sparta or by a
company acting as an agent of Sparta for processing and mailing purposes.
Sparta may also use this information within the company for performing
marketing studies or for other commercial purposes.
If you send
us personal correspondence, such as e-mails or letters, we may keep a record of
that correspondence. We also periodically ask users for feedback that we use to
improve our service and products and add new features. If you respond to these
requests, we may keep a record of your response.
Sparta maintains the data collected in an electronic database of
voluntarily submitted personally identifiable information. Sparta and its
agents may exchange such information with each other or with you over the
internet or intranet systems for the purposes of carrying out the delivery of
Sparta products and services and/or sales and marketing of such products and
OF COOKIES AND LOG FILES
Part of our
customized service involves using “cookies” so that we can immediately
recognize you, determine when you – or someone using the same browser you
previously used – revisits our Site and to provide a more personalized
experience. A "cookie" is a
small text file that may be used to collect information about Site activity,
including the recall of personal information previously indicated by a user.
Cookies are sent to your browser from our Site and stored on your computer. Sparta
address, pages accessed, time spent on our Site and general browser statistics.
The information collected allows us to become more familiar with the types of
users who visit our Site, how often they visit, and what parts of the Site they
visit most often. We use such
information to improve our Site and your online experience. We
may link the information we store in cookies to personally identifiable
to retrieve personal information about you from your computer.
the ability to accept or decline cookies at any time by modifying your browser
The Site uses Google Analytics, a web analytics service provided by Google,
the Site. The information generated by the cookie about your use of the Site
(including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purpose
of evaluating your use of the Site, compiling reports on Site activity for
Sparta and providing other services relating to Site activity and internet
usage. Google may also transfer this information to third parties where
required to do so by law, or where such third parties process the information
on Google's behalf. Google will not associate your IP address with any other
appropriate settings on your browser, however please note that if you do this
you may not be able to use the full functionality of this Site. By using this
website, you consent to the processing of data about you by Google in the
manner and for the purposes set out above.
utilize tracking tools that record information such as Internet domain, host
names, IP addresses, clickstreams and dates and times when our Site is
accessed. We us such information to improve our Site and your online experience
If at any time you wish to stop receiving emails or other communications
from us, or if you have submitted personally identifiable information through
our Site and would like to have that information deleted from our records, please notify us at email@example.com. You may also request access to personal data
about you that Sparta holds and you may have the opportunity to request a
correction or amendment to your personal data.
and Other Activities
We may use
personal information we obtain relating to you, including, but not limited to,
your name, mailing address, phone number and email address, for the purposes of
contacting you, conducting internal business research, and carrying out other
our Site you may request information about our product and services and you
will be asked in connection with such request to provide personal information including
but not limited to your name, home or business address, email address and phone
We share your information with third parties who help us
in the delivery of our own products and services to you. These third parties
may not use that information for any purpose other than assisting us in
providing those products and services.
If you have consented for us to do so, we may use your
information to contact you about other products or services available from our
If you have consented for us to do so, we may also share
your information with third parties who may contact you about their products or
to time we send our visitors e-mail messages with announcements, enhancements,
maintenance information and general updates. If you no longer wish to receive
these promotional communications, you may opt-out of receiving them by following
the instructions included in each communication or you may contact us at firstname.lastname@example.org.
request certain information from you (such as your name, address, telephone
number, e-mail address or business requirements) to help us evaluate our Site
traffic and overall usage, and improve your on-line experience. We may add
information from third parties to this collected information, for instance to
research prospective clients. From time to time we may purchase marketing data
from third parties and add it to our existing user database, to better target
our advertising and to provide pertinent offers in which we think you would be
interested. To enrich our profiles of individual customers, we may tie this
information to the personally identifiable information they have provided to
third parties (i.e., emailing or direct mail services, marketing services, Web
analytics) to assist with the marketing services on our Site. These third parties are not permitted to use
such information for their own purposes.
USER GROUP (TUG PORTAL)
(TUG) is an
independent knowledge community for Sparta Systems customers. The broad
membership represents both technical and business users across all industries,
from various size organizations, and from regions around the globe. The
TrackWise User Group provides both existing and prospective clients with an
interactive community to facilitate the exchange of ideas and user experiences,
discuss common goals and objectives for TrackWise enhancements, promote best
practices, and share information.
By registering on the TUG Portal,
you consent for Sparta to use your information to allow you to create an
account, and to create a profile for you based on information that you have
provided to us. Sparta will not share such account or profile information with
If you provide
information in the areas of TUG visible to other members, third parties may see
your personal information and contact you for networking or other purposes.
Information you post in the TUG Portal will
be accessed, used, and stored by others around the world, including those in
countries that might not have legislation that guarantees adequate protection
of personal information as defined by your country of residence. By providing your
personal information in the areas of our TUG Portal visible to other members,
you acknowledge that you consent to your information being used as described
here. While Sparta takes measures to safeguard your information from
unauthorized access or inappropriate use by third parties, Sparta does not
control these third parties and we are not responsible for their use of
information you post or otherwise make publicly available in the TUG Portal.
Accordingly, you should ensure that you do not post sensitive information to
We attempt to limit access to our TUG Portal to legitimate users (existing
and potential TrackWise customers) but cannot guarantee that other parties will
not gain access to this Portal. We cannot control the use
made of information by third parties who access such information while they are
in our TUG Portal. Please remember that if you post any of your personal
information in the areas of the TUG Portal visible to other members, such information
may be collected and used by others over whom Sparta has no control. We cannot
control the use made by third parties of information you post or otherwise make
publicly available in the TUG Portal.
You may have access to, review, correct, update, change
or delete your account profile information at any time. Simply log into your
account, go to your profile, and make the necessary changes. Before providing
you with a copy of your personal information or correcting, updating or
deleting such information, we reserve the right to verify and authenticate your
identity and the personal information to which you have requested access.
Access to or correction, updating or deletion of your personal information may
be denied or limited by Sparta if it would violate another person’s rights
and/or as otherwise permitted by applicable law. We will respond to information
access requests within 30 days of receipt. If we require additional time to
provide access to your information, we will acknowledge receipt of your request
within 30 days and promptly supplement our response within the time period
required by applicable law.
If you wish to delete or close your account or account profile information
altogether, please email email@example.com
to contact us. An email will be sent to you to confirm that your personal
information has been deleted (save for an archival copy which is not accessible
by you or third parties on the Internet). The archival copy is retained only
for as long as Sparta reasonably considers necessary for audit and record
purposes. We will also retain logs, demographic, indirect, and statistical
information that may relate to you but do not identify you personally. If your
personal information was previously accessed by others using our Site, we are
not able to delete the information or copies thereof from their systems.
If you do not log into your account for a significant period of time, it
will expire and be scheduled for deletion. Our current expiration and deletion
period is 36 months; we may extend or reduce this period. Deletion of expired
accounts occurs on a periodic basis and includes the deletion of all applicable
account data including contact information.
If you do not want your information to be processed as described by this
so, please email firstname.lastname@example.org
to contact us. However, please note that if you do withdraw your consent, you
may not be able to use the relevant services and your account and profile
information will be deleted.
If you previously opted to receive newsletters, commercial e-mails or other
communications from Sparta or third parties, but subsequently change your mind,
you may opt-out by editing your account profile as described above. If you
previously opted not to receive such communications, you may later opt-in by
editing your account profile.
SOLUTIONS SUPPORT PORTAL
Sparta’s Solutions Support Portal
allows TrackWise support and maintenance customers to request product support
via the Site. By registering on the Solutions Support Portal, you consent for
Sparta to use such information to allow you to create an account and to create
a profile for you based on information that you have provided to us. Sparta will not share such account or profile
information but will use such information (along with support request
information) within Sparta to provide product support and resolution of issues
relating to TrackWise.
Sparta has implemented commercially reasonable technical and
organizational measures to protect your information collected through this
during transmission and once we receive it. No method of transmission over the
Internet, or method of electronic storage, is 100% secure, however, and we
cannot guarantee its absolute security.
responsible for ensuring that your log-in credentials (your username and
password) to the TUG Portal and/or the Solutions Support Portal are kept
If you have
any questions about security on our Site, you can email us at email@example.com.
YOUR CALIFORNIA RIGHTS
A California resident who has provided personal information to a business
with whom he/she has established a business relationship for personal, family,
or household purposes (“California customer”) is entitled to request
information about whether the business has disclosed personal information to
any third parties for the third parties’ direct marketing purposes. In general,
if the business has made such a disclosure of personal information, upon
receipt of a request by a California customer, the business is required to
provide a list of all third parties to whom personal information was disclosed
in the preceding calendar year, as well as a list of the categories of personal
information that were disclosed.
However, under the law, a business is not required to provide the
above-described lists if the business adopts and discloses to the public (in
to third parties for their direct marketing purposes unless the customer first
affirmatively agrees to the disclosure, as long as the business maintains and
discloses this policy. Rather, the business may comply with the law by
notifying the customer of his or her right to prevent disclosure of personal
information and providing a cost free means to exercise that right.
not share, sell, trade, or rent your personal information to third parties for
their promotional purposes unless you affirmatively agree to such disclosure.
California customers may request further information about our compliance
with this law by e-mailing firstname.lastname@example.org. Please note that we are
only required to respond to one request per customer each year, and we are not
required to respond to requests made by means other than through this e-mail
TO THIS POLICY
If we decide to change the substance of our Privacy
Policy, we will, where required, contact you via the email address that you
have submitted to us. We will also post those changes through a prominent
notice on the Site so that you will always know what information we gather, how
we might use that information, and to whom we will disclose it.
disclose Personal Information when required by law or regulation or in the good
faith belief that such action is necessary in order to conform to the edicts of
the law, comply with legal mandates, to prevent a crime or protect national
security, or to protect the rights, property, or personal safety of Sparta
Systems, its employees, users and the public.
is a US company and information collected on our Site is stored in whole or in
part in the United States, your information may become subject to U.S.
We may disclose and transfer
your information to a third party who acquires any or all of Sparta, whether
such acquisition is by way of merger, consolidation or purchase of all or a
substantial portion of our assets. In addition, in the event Sparta becomes the
subject of an insolvency proceeding, whether voluntary or involuntary, Sparta
or its liquidator, administrator, receiver or administrative receiver may sell,
license or otherwise dispose of such information in a transaction approved by
In each situation described
above, the recipients of your data may potentially be located in any country in
the world. If you are a resident in any
EU member state, for example, you must be aware that the EU authorities do not
generally consider that the regulations of non-EU countries ensure an adequate
or equivalent level of protection as compared to the EU data protection
TO OTHER SITES
Our Site may
contain links to other sites. Please be aware that we do not endorse and are
apply to such sites. You should contact these sites directly for information on
their privacy policies and data collection/distribution procedures.
Systems is committed to protecting the privacy needs of children and we
encourage parents and guardians to take an active role in their children's online
activities and interests. Sparta Systems does not knowingly collect information
from children under the age of 13 and Sparta Systems does not target its Site
or its products to children under the age of 13.
updated on: May 2, 2013. © 2013 Sparta
Systems Inc. All Rights Reserved