Last updated on: February 10, 2014
Sparta Systems, Inc. (“Sparta” or
“Sparta Systems”) respects individual privacy. If you have questions or
concerns regarding this Policy, you should contact us by emailing firstname.lastname@example.org.
Sparta’s practices regarding the collection, use and disclosure of information
that you may provide through the sites www.spartasystems.com and
using the Sites or submitting information to Sparta through the Sites. By using
the Sites you explicitly accept, without limitation or qualification, the terms
may not use our Sites.
DATA COLLECTION AND USE
Sparta only collects personal information,
including, without limitation, your name, home or business address, telephone
number and/or email address when you voluntarily submit it to Sparta. For
example, we may collect this information when you sign up for our Sparta
Systems Blog, register for the TrackWise User Group (“TUG Portal”), or contact
us using our “Contact Us” function. This
information may be used by Sparta personnel to respond to or provide you with
information that you have requested or additional information which Sparta believes
may be of interest to you. Sparta may also use this information for performing
marketing studies or internal business research or for other commercial
purposes such as contacting you about other products or services available from
our affiliates or partners.
If you send us personal
correspondence, such as e-mails, we may keep a record of that correspondence.
We also periodically ask users for feedback that we use to improve our service
and products and add new features. If you respond to these requests, we may
keep a record of your response.
We reserve the right to combine
information from third parties to the information we collect about you or your device,
for instance to research prospective clients. From time to time we may purchase
marketing data from third parties and add it to our existing user database, to
better target our advertising and to provide pertinent offers in which we think
you would be interested. To enrich our profiles of individual customers, we may
tie this information to the personal information you have provided to us.
COOKIES AND LOG FILES
Our Sites use “cookies” and “log
files” so that we can recognize revisits to our Sites and provide a more
personalized experience. Cookies are sent to your browser from our Sites and
information about your usage and devices, such as host domain, IP address,
pages accessed, clickstreams, time spent on our Sites and general browser
statistics. Sparta Systems uses this information to, among other things,
identify broad demographic trends that may be used to provide information
tailored to your interests. We also monitor customer traffic patterns and Site
usage to help us refine and improve the design and layout of our Sites and the
overall user experience. We may link the information we store in cookies to
personal information you submit while on our Sites. Our policy is that we do
More specifically, Sparta Systems
We may use Google Analytics, a
web analytics service provided by Google, Inc. (“Google”) on our Sites. Google
information generated by the cookie about your use of the Site will be
transmitted to and stored by Google on servers in the United States. Google uses
this information to help us evaluate usage patterns on the Sites and providing
other services to Sparta relating to Site activity and internet usage. You may delete
or reject cookies by selecting the appropriate settings on your browser,
however please note that if you do this you may not be able to use the full
functionality of the Sites. By using the Sites, you consent to the processing
of data about you by Google in the manner and for the purposes set out above.
SHARING YOUR INFORMATION
Our policy is to not share the
information described above with third parties or transferred or used outside
of Sparta without your prior consent. We
may, however, share the information we collect about you in limited
In each situation described
above, the recipients of your data may potentially be located in any country in
the world. If you are a resident in any EU member state or Switzerland, for
example, you must be aware that the EU and Swiss authorities do not generally
consider that the regulations of non-EU and non-Swiss countries ensure an
adequate or equivalent level of protection as compared to the EU and Swiss data
TRACKWISE USER GROUP
The TUG Portal is a knowledge
community for Sparta Systems customers. The broad membership represents both
technical and business users across all industries, from various size
organizations, and from regions around the globe. The TUG Portal provides both
existing and prospective clients with an interactive community to facilitate
the exchange of ideas and user experiences, discuss common goals and objectives
for TrackWise enhancements, promote best practices, and share information.
By registering on the TUG Portal,
you consent for Sparta to use your information to allow you to create an
account, and to create a profile for you based on information that you have
provided to us. Sparta’s policy is to not share such account or profile
information with third parties, unless otherwise provided herein.
Information you post in public
areas of the TUG Portal visible to other members may be accessed, used, and
stored by members, including others members in countries that might not have
legislation that guarantees adequate protection of personal information as
defined by your country of residence. If you provide information in the areas
of TUG visible to other members, other members may use your personal
information to contact you for networking or other purposes. Sparta does not
control these third parties and we are not responsible for their use of
information you post or otherwise make publicly available in the TUG Portal.
Accordingly, we recommend that you not provide personal information on these
public areas of the TUG Portal, particularly sensitive information. Please note
that while we attempt to limit access to our TUG Portal to legitimate users
(existing and potential TrackWise customers), we cannot guarantee that other
parties will not gain access to this Portal.
You may have access to, review,
correct, update, change or delete your account TUG profile information at any
time. Simply log into your account, go to your profile, and make the necessary
changes. Before providing you with a copy of your personal information or
correcting, updating or deleting such information, we reserve the right to
verify and authenticate your identity and the personal information to which you
have requested access. Access to or correction, updating or deletion of your
personal information may be denied or limited by Sparta if it would violate
another person’s rights and/or as otherwise permitted by applicable law. We
will use commercially reasonable efforts to respond to information access
requests within 30 days of receipt. If we require additional time to provide
access to your information, we will acknowledge receipt of your request within
30 days and supplement our response within the time period required by
If you wish to delete or close
your account or account profile information altogether, please email
email@example.com to contact us. An email will be sent to you to
confirm that your personal information has been deleted (save for an archival
copy which is not accessible by you or third parties on the Internet). The archival
copy is retained only for as long as Sparta reasonably considers necessary for
audit and record purposes. We will also retain logs, demographic, indirect, and
statistical information that may relate to you but do not identify you
personally. If your personal information was previously accessed by others
using our Sites, we are not able to delete the information or copies thereof
from their systems.
If you do not log into your
account for a significant period of time, it will expire and be scheduled for
deletion. Our current expiration and deletion period is 36 months; we may
extend or reduce this period. Deletion of expired accounts occurs on a periodic
basis and includes the deletion of all applicable account data including
If you previously opted to
receive newsletters, commercial e-mails or other communications from Sparta or
third parties, but subsequently change your mind, you may opt-out by editing
your account profile as described above. If you previously opted not to receive
such communications, you may later opt-in by editing your account profile.
SOLUTIONS SUPPORT PORTAL
Sparta’s Solutions Support Portal
allows TrackWise support and maintenance customers to request product support
via the Site. By registering on the Solutions Support Portal, you consent for
Sparta to use such information to allow you to create an account and to create
a profile for you based on information that you have provided to us. Sparta
will not voluntarily share such account or profile information but will use
such information (along with support request information) within Sparta to
provide product support and resolution of issues relating to TrackWise.
From time to time we send our
visitors e-mail messages with announcements, enhancements, maintenance
information and general updates. If you no longer wish to receive these
promotional communications, you may opt-out of receiving them by following the
instructions included in each communication or you may contact us at
firstname.lastname@example.org. You may also request access to personal data about
you that Sparta holds and you may have the opportunity to request a correction
or amendment to your personal data.
To make changes or to delete your
TUG Portal profile, please see the Section “TRACKWISE USER GROUP” above.
Sparta has implemented
commercially reasonable technical and organizational measures to protect your information
collected through the Sites, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage,
is 100% secure, however, and we cannot guarantee its absolute security.
You are responsible for ensuring
that your log-in credentials (your username and password) to the TUG Portal
and/or the Solutions Support Portal are kept confidential.
If you have any questions about
security on our Site, you can email us at email@example.com.
U.S.-E.U. AND U.S-SWISS SAFE HARBOR
Sparta Systems is committed to
complying with the U.S.-E.U. Safe Harbor Framework and the U.S.-Swiss Safe
Harbor Framework as set forth by the U.S. Department of Commerce regarding its
handling of personal information from European Union member states and
Switzerland. Sparta Systems has
certified that it adheres to the Safe Harbor Privacy Principles of Notice,
Choice, Onward Transfer, Security, Data Integrity, Access, and
Enforcement. You may view Sparta Systems’
Safe Harbor Certification at http://safeharbor.export.gov/list.aspx. For more information about the Safe Harbor
Principles, please visit the U.S. Department of Commerce’s website at
YOUR CALIFORNIA RIGHTS
A California resident who has
provided personal information to a business with whom he/she has established a
business relationship for personal, family, or household purposes (“California
customer”) is entitled to request information about whether the business has
disclosed personal information to any third parties for the third parties’
direct marketing purposes. In general, if the business has made such a
disclosure of personal information, upon receipt of a request by a California
customer, the business is required to provide a list of all third parties to
whom personal information was disclosed in the preceding calendar year, as well
as a list of the categories of personal information that were disclosed.
However, under the law, a
business is not required to provide the above-described lists if the business
disclosing customer’s personal information to third parties for their direct
marketing purposes unless the customer first affirmatively agrees to the
disclosure, as long as the business maintains and discloses this policy.
Rather, the business may comply with the law by notifying the customer of his
or her right to prevent disclosure of personal information and providing a cost
free means to exercise that right.
Sparta Systems does not share,
sell, trade, or rent your personal information to third parties for their direct
marketing purposes unless you affirmatively agree to such disclosure.
California customers may request
further information about our compliance with this law by e-mailing firstname.lastname@example.org.
Please note that we are only required to respond to one request per customer
each year, and we are not required to respond to requests made by means other
than through this e-mail address.
In addition, under California law,
website operators are required to disclose how they respond to Web browser “do
not track” signals or other similar mechanisms.
Currently, Sparta’s practice is to continue to track users after a
consumer has enabled a “do not track” signal.
This law also requires website operators to disclose whether third
parties may collect personally identifiable information about their users’
online activities over time and across different Sites when the users use the
operator’s website. Sparta does not
knowingly permit third parties to collect personally identifiable information
about an individual consumer’s online activities over time and across different
Web sites when a consumer uses our Sites.
CHANGES TO THIS POLICY
If we make material changes to
that you have submitted to us. We may also post those changes through a
prominent notice on the www.spartansystems.com so that you will always know
what information we gather, how we might use that information, and to whom we
will disclose it.
LINKS TO OTHER SITES
Our Sites may contain links to
other sites. Please be aware that we do not endorse and are not responsible for
does not apply to such sites. You should contact these sites directly for
information on their privacy policies and data collection/distribution
Sparta Systems does not knowingly
collect information from children under the age of 13 and Sparta Systems does
not target its Sites or its products to children under the age of 13. If you are under 13 years of age, you may not
use our Sites.
© 2014 Sparta Systems Inc. All Rights Reserved