Press Releases

  • Supermarket Giant AlfaBeta Vassilopoulos Improves Supplier Quality Management with Sparta Systems’ TrackWise

    Holmdel, NJ - January 22, 2008 – Sparta Systems, Inc. (Sparta), the maker of TrackWise,® and the market leader in enterprise quality and compliance management software, announced today that AlfaBeta, the second largest food retailer in Greece, deployed TrackWise as its Quality Management System of record to improve overall customer service and supplier quality while reducing the complexity of its manufacturing process.

    With over 135 supermarkets under the AlfaBeta banner, the grocery chain’s principal activities are the production, distribution and sale of high-quality packaged and non-packaged foods. The company needed a Quality Management Solution to reduce manufacturing process complexity, ensure supplier quality, track customer complaints and facilitate the full lifecycle management of audits.

    "We are pleased that AlfaBeta is using our software to streamline their key operational initiatives," said Ran J Flam, President and CEO at Sparta Systems. "Our patented QMS software provides a 24/7 business rules engine that delivers a centralized, Web-based system for managing, tracking and reporting all issues and actions. Its workflow engine enforces process steps and ensures issues, events and actions are assigned to appropriate parties for resolution."

    TrackWise provides best practices with the flexibility to meet customer's unique needs, delivering capabilities to manage all issues, actions and changes in an integrated system. Automated workflow and configurable business rules ensure processes are followed, while TrackWise streamlines the complaint-handling process and reduces the lifecycle from submission to resolution.

    "We are pleased with the Quality Management System TrackWise delivers, ensuring internal assessments and auditing of critical processes,” said Dennis Dionissopoulos, Quality Management Director at AlfaBeta. “We are able to identify gaps and risks, and improve the quality and control of our products, stores, warehouses and suppliers across the country."

    About AlfaBeta Vassilopoulos 

    AlfaBeta is, since the acquisition of Trofo in 2001, the second largest food retailer in Greece. AlfaBeta focuses on customers looking for competitive pricing as well as high quality products and services. In 1992, Delhaize Group acquired control of AlfaBeta Vassilopoulos. It currently owns 61.3% of AlfaBeta. The Greek operating company of Delhaize Group had 7,800 employees as of December 31, 2006, and was operating 148 stores.

    About Sparta Systems

    Founded in 1994, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Our solutions help to lower risk, increase efficiency, and keep consumers safe while allowing manufacturers, suppliers, and distributors to collaborate in a seamless and integrated environment. Sparta is privately owned and headquartered in Hamilton N.J, with offices across Europe and Asia. We support close to 1 million users across 700+ implementations, in more than 30 countries. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

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