Press Releases

  • Mentor Corporation Begins Implementation of TrackWise as its Enterprise Quality Management System

    Holmdel, NJ - February 1, 2007 – Sparta Systems, Inc., (Sparta), the maker of TrackWise®, and the market leader in enterprise quality and compliance process management software, today announced that Mentor Corporation (Mentor), a leading supplier of medical products for the global aesthetic market, has recently begun implementation of TrackWise as its enterprise tool for complaint management and related corrective and preventive actions (CAPA).

    TrackWise is a 21 CFR Part 11 compliant, web-based tracking software tool used by medical device and other companies to electronically manage, track, and trending quality and regulatory issues and action items across the enterprise. TrackWise offers web-based, centralized process management that enforces workflow, improves productivity and ensures compliance.

    Mentor conducted a thorough evaluation process prior to selecting TrackWise. The company cited vendor experience, flexibility, overall functionality, and ease of use as key decision factors. A company representative stated that "Sparta Systems clearly demonstrated its broad experience in providing quality management tracking solutions for the medical device industry."

    Mentor is deploying TrackWise using a phased approach, initially implementing the system to manage customer complaint handling and medical device reporting (MDR). MDR is the regulated method for manufacturers to report medical device adverse events to the Food and Drug Administration (FDA). Mentor also will be implementing TrackWise for Corrective Action and Preventive Action (CAPA) tracking and Supplier Quality Management functions in subsequent phases.

    "As a single, integrated system, TrackWise provides Mentor greater visibility of quality trends, improved accuracy, and greater efficiency to drive continuous improvement," stated Ran J. Flam, President and CEO of Sparta Systems, Inc. "The ability to manage all of our quality management processes also reduces implementation time and on-going maintenance costs."

    "It is well known that that FDA is requiring all companies to implement better systems surrounding complaints and medical device reporting. Further, the expectation is that companies integrate these systems into the larger overall quality management system to ensure a closed-loop process. Mentor is taking a proactive approach by implementing a best-in-class system, which was built around this philosophy," stated Bryan Koslow VP, Sales, Sparta Systems.

    About Mentor Corporation 

    Founded in 1969, Mentor Corporation is a leading supplier of medical products for the global aesthetic market. The Company develops, manufactures and markets innovative, science-based products for surgical and non-surgical medical procedures that allow patients to retain a more youthful appearance and improve personal well-being. More information about Mentor Corporation can be found at

    About Sparta Systems

    Founded in 1994, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Our solutions help to lower risk, increase efficiency, and keep consumers safe while allowing manufacturers, suppliers, and distributors to collaborate in a seamless and integrated environment. Sparta is privately owned and headquartered in Hamilton N.J, with offices across Europe and Asia. We support close to 1 million users across 700+ implementations, in more than 30 countries. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

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