Industry Expert Solutions Engineer / Architect (Pre-Sales) - NA


Country:United States

Office Location:Hamilton, NJ (US HQ)

Experience Level:6-9 years

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If you share a true passion for technology, enjoy working together in developing solutions, share ideas, and exchange knowledge we want to talk to you. Sparta Systems is the Leader in Enterprise Quality Management Solutions (EQMS) and moving forward!

As an Industry Expert Solutions Engineer / Architect (Pre-Sales) you will work closely with our Account Executives in preparing for customer engagements by leveraging our flagship TrackWise platform and Trackwise Digital Cloud Solution specifically for Life Science organizations as a QMS solution.

Required skills:

  • Work with Account Executives in information gathering, analysis of business / user / functional requirements, including business processes, standard operating procedures, workflows, and other documents, which would assist in best understanding of upcoming business opportunities.
  • Prepare high caliber configured demo with all requisite data for key accounts.
  • Assist Account Executives in responding to customer inquiries and requests for information (e.g., list of e-mailed questions, questions posed to sales representative at a meeting).
  • Assist in analyzing special requirements that may require development of new features, custom integration, or custom functionality.
  • Maintain and fulfill “continuous improvement” functions on standard sales demos. Keep these up to date and current with new features and acquired knowledge.
  • Provide technical support with maintenance of demo databases, reports, services, etc.
  • 5+ years Life Science industry experience within Quality and Regulatory environments is a plus - Quality Systems / Training Systems
  • -OR- 5+ years Pre Sales / Solutions Engineering experience within life science environments: pharmaceutical, bio pharma, or med device 
  • 2+ years Salesforce / SFDC experience a plus

Preferred Skills:
  • Extensive knowledge of Windows and Internet technologies
  • Proficiency in understanding and analyzing business processes and user requirements
  • Adept at technical writing and documentation
  • Salesforce configuration capability is a plus

Founded in 1994, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

Sparta Systems Offers:
  • Competitive salaries
  • 401k and great benefits package
  • An outstanding collaborative work environment in our state of the art facility
  • Employee engagement programs such as Sparta Gives Back, Wellness, Spirit Committee, etc.
  • An opportunity to work for the world's premier provider of cloud and on-premise quality management software

Sparta Systems, Inc. is the industry leader for global enterprise quality management solutions (EQMS) and compliance management systems. Its TrackWise Enterprise Quality Management Software is a web-based software application used by quality, manufacturing, and regulatory affairs professionals to manage quality and compliance issues across the enterprise. We have an extensive customer base in the life sciences and other highly regulated industries. Sparta Systems offers its customers a complete solution for global quality management needs, including the onsite support required throughout the project lifecycle.

Life is short… Work somewhere outstanding… Sparta Systems!

Sparta Systems in an Equal Opportunity Employer with our Headquarters located in Hamilton, NJ

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