TrackWise FAQs

What Is TrackWise?

TrackWise is an enterprise quality management software (EQMS) solution designed to help companies in highly regulated industries reduce risk, improve product quality, maintain safety in the workplace, and manage compliance. It is used by professionals in manufacturing, quality assurance, and regulatory affairs to centralize processes and automate reporting across the global chain. TrackWise has been the industry standard for enterprise quality management software since 1994.

What Processes Does TrackWise Support?

TrackWise streamlines processes to comply with regulatory requirements and ensures optimal quality control. TrackWise supports a variety of processes, including but not limited to:

  • Audit management
  • Supplier quality management
  • CAPA
  • Complaint management
  • Change control
  • IT process management
  • Product registration tracking

Because TrackWise enables users to manage all processes on a single centralized platform, it reduces complexity and costs while improving efficiency and final product quality.

What Are the Benefits of TrackWise?

Taking a holistic approach to quality management systems, TrackWise EQMS provides highly effective business solutions across the supply chain.  It addresses key challenges businesses face today, such as tougher compliance requirements, tighter budgets, greater infrastructure complexity, and stronger customer expectations.

TrackWise EQMS automates processes, improving efficiency and completion time. Firms can enjoy reduced waste, risk, and costs; better product quality; and optimized compliance management. In addition, supply chain management and visibility are made easier through Stratas, Sparta Systems complementary cloud-based supplier quality management solution. 

What Industries Does TrackWise Support?

TrackWise was not designed for one specific industry in mind. Rather, TrackWise was designed to adapt to a company's specific needs and compliance requirements. TrackWise offers cross-industry quality management solutions and is highly customizable through easy-to-use system configuration tools. Since 1994, TrackWise has been used by global chains across a wide spectrum of verticals.

Industries using TrackWise include:

  • Pharmaceutical & Biotech
  • Medical Devices
  • Consumer Products
  • Discrete Manufacturing
  • Food & Beverage

With over 20 years of experience working in these and other industries, Sparta Systems can provide a highly customizable solution for businesses looking for an optimal quality management system to fit their needs and requirements.

Can TrackWise Be Integrated with Other Software Systems?

Yes, TrackWise uses a Web Services-based SOA integration, making it much easier to configure the product to interact with other data management systems without changing the core product. TrackWise integrates with a wide variety of software systems including:

  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Laboratory Information Management Systems (LIMS)
  • Product Lifecycle Management (PLM)
  • Manufacturing Execution Systems (MES)

Workflows and processes can be streamlined across all of these systems, creating a holistic quality management environment. This flexibility ensures compliance with changing regulatory requirements and market fluctuations.

Can TrackWise Be Accessed on Mobile Devices?

Yes, TrackWise Mobile provides users with immediate access to records and other processes to address urgent concerns. It allows mobile users to access TrackWise 24/7 on any approved device, improving the time it takes for employees to complete tasks and get a product to market. TrackWise Mobile enables users to access and enter information related to quality events with an easy-to-use interface to complete tasks on the go, so they are recorded in real-time and dealt with faster.

Does TrackWise Have Any Business Intelligence Tools for Analytics?

TrackWise QualityView allows management to make better business decisions through real-time data reporting. TrackWise QualityView is highly adaptable to the end user's individual needs. For example, data objects that are required monthly can be made available directly without the end-user having to scrutinize countless monthly reports. This improves employee efficiency and overall data analysis. In addition, TrackWise QualityView uses a self-service model, taking the burden off IT departments.

TrackWise QualityView includes all the tools for a successful implementation: a built-in ETL tool to move data to a reportable database, an embedded TrackWise security model, and Business Views to make building reports simple for a variety of users.

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