• Technical Fundamentals of TrackWise®

    Prerequisites: TrackWise experience/Basic understanding of OS/Network/Database support

    Audience: System Administrators, IT & IS Support, Help Desk, Database Administrators

    Duration: 2 Days
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    Course Description

    The Technical Fundamentals course is designed to empower IS and IT support personnel to provide efficient and complete services during and after the TrackWise implementation process. Course curriculum covers all aspects of supporting a TrackWise production environment. Within this course, students learn the technical architecture of TrackWise, system requirements and the installation process. In addition, this course covers configuration and administration of the TrackWise Web Administrator Configuration Migrator tool. Students will participate from start to finish in mastering  the steps required for a successful migration.
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    Course Topics/Outline

    • TrackWise architecture overview
    • Database and Windows setup
      -  Creating databases and schemas
      -  TrackWise installation
      -  TrackWise Utilities installation
      -  Web application and underlying software installation
    • TrackWise configuration migrator overview  terminology and installation
    • Locking down configuration using the snapshot
    • Making configuration changes, migrating and verification
    • Understanding what is and is not migrated
    • Adding an additional environment to the migration path
    • Migration best practices and troubleshooting
    • Tables included in migration
    • TrackWise Coordinator service setup and testing
    • Troubleshooting/logs

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