TrackWise by Sparta Systems for Food & Beverage Supplier Quality

You rely on hundreds or thousands of suppliers to always deliver consistent materials on time and on spec so you can protect your brand, protect your customer and to reduce variability on your cost structure. Having visibility into supplier operations and quality programs is a critical component of a holistic quality management solution and will help ensure that the products meet requirements, reducing the risk of a defective lot.

TrackWise supplier quality management helps you understand your risk by supplier category, and supplier.  It also proactively allows you to investigate trends before they become significant issues.

Supplier Rating / Supplier Scorecard

TrackWise is flexible enough to manage different types and frequencies of audits based on the risk level and the supplier rating or score established in a supplier’s profile. Users may also schedule ad hoc audits or inspections as a result of non-conformance trend in supplier quality problems.

The audit process, related audit findings, and subsequent supplier corrective and preventive actions are managed and tracked to ensure resolution. TrackWise can automatically provide a feedback to your suppliers and track their progress over the year so you can identify the best-in-class suppliers. TrackWise supports standard audits formats such as SQF, BRC, ISO 22000, AIB – and produces online and offline, real-time feedback, observations, scoring.

Inspection records can be created when materials are received to ensure appropriate tracking of all inspection activities. Inspection type, received date, material information, quality, inspection results, and documentation receipts (CoAs, kosher certificates, allergen information, insurance forms, etc.) can be recorded and tracked.

Non-Conforming Material Reports (NCMRs) are generated directly from the inspection record or independently in the case that materials are below quality control standards. TrackWise ensures that the supplier investigations,root cause analysis, and any resulting corrective actions are tracked through completion.

TrackWise enables your organization to track all supplier corrective and preventive actions through completion. Suppliers may be provided with secure access to view only their specific NCMRs and audit findings, and record corresponding corrective actions.

TrackWise can maintain or link to documentation including  Documentation stored in the document management portion of the system is fully accessible as required.

As a web-based system, TrackWise lets your suppliers access the system and have access to some of their information: outstanding issues, ongoing CAPA implementation and audit scores.