Incident & Deviation Management

For manufacturers in high-tech and industrial segments, quality has a direct impact on the bottom line. Some major quality problems these manufacturers must deal with include quality incidents, product rework, product deviation and customer complaints.

Sparta Systems' incident and deviation management solutions deliver typical deviation management, incident analysis, investigations and corrective actions into streamlined incident management processes. Product or process deviations are properly and efficiently handled through an integrated system that tracks and manages the complete process from initial report, to the investigation process and root cause analysis, to any resulting actions and follow up verification of effectiveness.  Sparta’s solutions automate corrective actions generated independently or through other quality processes. Sparta’s on premise and cloud-based solutions track and manage the process of generating and carrying out action plans, verifies completion, automates follow-up effectiveness tasks, and, when applicable, closes the loop with the incident record for which the corrective action was created.  

Sparta’s solutions deliver fully configurable, automated incident and deviation management  processes. This is coupled with a rigorous controlled environment to ensure completion, management oversight, and visibility while mitigating risks of lost records or processes left incomplete or forgotten.  Quality organizations have the power to log and manage quality issues originating from any source, while its automated workflow routes records through the appropriate investigation, root cause analysis, planning, verification, and effectiveness steps. With Sparta’s industry-proven solutions, your organization is assured a repeatable, compliant and  closed-loop incident and deviation management solution.

Quality Management in the Complex Manufacturing Environment

Benefits of Incident & Deviation Management Software:  

  • Ensures compliance with industry and ISO standards with a fully configurable incident management and corrective action system 
  • Reduces risk of lost or incomplete records through closed-loop deviation and corrective action management  process
  • Decreases time to market, cycle time and production/operation costs by increasing quality and process efficiency
  • Reduces risks of repeated issues and problems by ensuring corrective action processes are followed-up as defined by SOPs
  • Increases customer safety and reduces risk of brand and corporate image damage by reducing the chances of poor quality product making it to market
  • Provides flexible yet controlled environments through fully configurable and automated best-practices based process workflows
  • Improves other quality and operating processes by integrating with other enterprise business critical pillar systems such as ERP, PLM, CRM, MES, etc.
  • Increases operational transparency through automated alerts, critical decision making information dashboards, and extensive failure reporting capabilities
  • Increases corrective action management accountability though assignments, process step sign-offs, and automated audit trails
  • Decreases risks of repeat errors and product failure issues by improving root cause analysis using built-in decision trees and drill-down selection lists
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© 1995-2017 Sparta Systems, Inc. All Rights Reserved.Sparta Systems Logo