For manufacturers in high-tech and industrial segments, quality has a direct impact on the bottom line. Some major quality problems these manufacturers must deal with include quality incidents, product rework, product deviation and customer complaints.
Sparta Systems' incident and deviation management solutions deliver typical deviation management, incident analysis, investigations and corrective actions into streamlined incident management processes. Product or process deviations are properly and efficiently handled through an integrated system that tracks and manages the complete process from initial report, to the investigation process and root cause analysis, to any resulting actions and follow up verification of effectiveness. Sparta’s solutions automate corrective actions generated independently or through other quality processes. Sparta’s on premise and cloud-based solutions track and manage the process of generating and carrying out action plans, verifies completion, automates follow-up effectiveness tasks, and, when applicable, closes the loop with the incident record for which the corrective action was created.
Sparta’s solutions deliver fully configurable, automated incident and deviation management processes. This is coupled with a rigorous controlled environment to ensure completion, management oversight, and visibility while mitigating risks of lost records or processes left incomplete or forgotten. Quality organizations have the power to log and manage quality issues originating from any source, while its automated workflow routes records through the appropriate investigation, root cause analysis, planning, verification, and effectiveness steps. With Sparta’s industry-proven solutions, your organization is assured a repeatable, compliant and closed-loop incident and deviation management solution.