Companies can use TrackWise as complaint management software to provide an effective, integrated tool for managing consumer complaints on a global basis.
A robust complaint management software system will help your company manage and track complaints, allowing you to achieve a number of important business goals:
TrackWise provides the ability to log, respond to and investigate complaints. In addition, it enables management to monitor developing trends through integrated reporting and trending. Features include multi-site usage, multilingual capabilities, the ability to customize for regional reporting requirements and unlimited security levels. TrackWise complaint management software for food safety integrates complaint handling into your overall quality management system, which eliminates the need for complex and costly custom integration and gives users the comfort of working with a single, familiar interface.