Food quality and safety management is becoming more important to consumers who have seen the number of highly publicized product recalls increase over the last decade. According to the Centers for Disease Control (CDC), roughly 1 in 6 Americans (or 48 million people) get sick and 3,000 die of foodborne illnesses. As a result, food and beverage companies incur unexpected costs to remove, destroy and replace product from the supply chain, which can impact sales, market share and consumer confidence.
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Due to the increasing number of food recalls, regulators are implementing new food and beverage quality standards and requirements to ensure that the food that enters the supply chain is safe for consumers. The most recent regulation, the Food Safety Modernization Act (FSMA), now provides the FDA with the power to force a food recall and suspend facility operations, as opposed to letting a brand owner make the decision to recall a product. Organizations are implementing Hazard Analysis and Critical Control Point (HACCP) plans to identify and implement preventive controls to protect food quality during the production and preparation processes.
Besides concerns on food regulations, companies have the added challenge of managing the food quality of global suppliers, third party manufacturers and contract packagers to ensure that products are on time and meet food and beverage quality and compliance requirements.
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Unfortunately, many companies in this industry are still relying on paper-based records or spreadsheet to document and manage such food quality management processes as audits, deviations and corrective and preventive actions (CAPA) or supplier management. This prevents information and updates to be shared with other facilities and creates inefficiencies in production and change procedures that have been implemented.
With TrackWise, companies in the Food & Beverage industry can automate food quality management processes to meet compliance requirements and changing regulations while still benefiting from a flexible, enterprise quality management solution that can streamline quality information and food safety management processes across the enterprise.
TrackWise automates food quality management processes and integrates this information to other disparate IT systems, to provide the granular level visibility that is currently missing from existing systems. Companies have seen measurable reductions in the number of recall events as well as the cycle times associated with change control, CAPAs and supply quality management.
TrackWise enables your organization to comply with GMP standards and delivers efficient and effective integration across food and beverage management processes including:
Manage the process of qualifying, selecting, and monitoring suppliers and supply chain partners using supplier quality management software with features such as supplier scorecards, supplier qualification workflows, and tracking systems for supplier nonconformances and resulting actions.
Identify and mitigate operational compliance risks for food regulations by efficiently managing the full audit lifecycle, including the resolution of findings in a timely and effective manner with our audit management solution.
Record, track, and trend customer inquiries and complaints while managing all remedial action through to completion with our complaint management software.
Automate deviations, investigations and CAPA workflow steps. Manage deviations in a way that complies with CPG supply chain and overall food quality standards.