Solutions Engineer (Technical) - EMEA


Country:United Kingdom

Office Location:Remote

Experience Level:1-2 years

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If you share a true passion for technology, enjoy working together in developing solutions, share ideas, and exchange knowledge we want to talk to you. Sparta Systems is the Leader in Enterprise Quality Management Solutions (EQMS) and moving forward!

**APPLICATIONS CONSIDERED FROM RESIDENTS OF THE UK AND GERMANY** As a Technical Solutions Consultant you will work closely with our Solutions Engineers, Solutions Architects and Account Executives in preparing for customer engagements by leveraging our flagship TrackWise Digital platform.

Required skills:

  • Assist Solutions Engineers and Solutions Architects in information gathering, analysis of business/user/functional requirements, including business processes, standard operating procedures, workflows, and other documents, which would assist in best understanding of upcoming business opportunities.
  • Prepare high caliber configured demo databases with all requisite data for product demonstrations to key accounts.
  • Assist Solutions Engineers in responding to customer inquiries and requests for information (e.g., list of e-mailed questions, questions posed to sales representative at a meeting).
  • Assist in analyzing special requirements that may require development of new features, custom integration, or custom functionality.
  • Maintain and fulfill “continuous improvement” functions on standard sales demos. Keep these up to date and current with new features and acquired knowledge.
  • Provide technical support to Solutions Engineers with maintenance of demo databases, reports, services, etc., on the demo laptops. This includes developing and executing procedures for routine restores of demo databases, fixing problems, etc.

Preferred Skills:
  • Experience with TrackWise and TrackWise Digital quality management solution (EQMS)
  • Extensive knowledge of Windows and Internet technologies.
  • Proficiency in understanding and analyzing business processes and user requirements; adept at technical writing and documentation.
  • SalesForce knowlegde is a plus

Founded in 1994, Sparta Systems is the world’s premier provider of cloud and on-premise quality management software. We offer the solutions, analytics, and expertise that speed up quality and compliance. Companies in life sciences, consumer products, discrete manufacturing and more, rely on Sparta.

Sparta Systems Offers:
  • Competitive salaries and benefits package
  • An outstanding collaborative work environment in our state of the art facility
  • Employee engagement programs such as Sparta Gives Back, Wellness, Spirit Committee, etc.
  • An opportunity to work for the world's premier provider of cloud and on-premise quality management software

Sparta Systems, Inc. is the industry leader for global enterprise quality management solutions (EQMS) and compliance management systems. Its TrackWise Enterprise Quality Management Software is a web-based software application used by quality, manufacturing, and regulatory affairs professionals to manage quality and compliance issues across the enterprise. We have an extensive customer base in the life sciences and other highly regulated industries. Sparta Systems offers its customers a complete solution for global quality management needs, including the onsite support required throughout the project lifecycle.

Life is short… Work somewhere outstanding… Sparta Systems!

Sparta Systems in an Equal Opportunity Employer with our Headquarters located in Hamilton, NJ

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